Research12 min read
The £38bn problem: why involuntary churn is the silent leak in every SaaS P&L.
Read
The CollectQ Firm - Est. 2014
We help subscription businesses
recover, retain and compound revenue.
CollectQ is a specialist firm at the intersection of revenue operations, payments engineering and subscription strategy - operated by GESHAM LIMITED from the City of London.
£420M+
Revenue under management
73%
Average recovery rate
11 yrs
Operating since 2014
4 offices
London · NYC · Singapore · Dubai
Trusted by finance & revenue leaders at
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01 - Our position
The most underwritten line in a subscription P&L is not acquisition. It is retention engineered into the payment itself.
For more than a decade, we have advised category leaders on the unglamorous mechanics that decide who wins compounding markets - the failed card, the silent dunning, the cohort that quietly walks away. CollectQ exists to fix that, at scale.
02 - Capabilities
Four practices. One compounding outcome.
We blend strategy consulting with a working software platform - engineered, deployed and operated by the same people who designed it.
01 / 04
Revenue Recovery
Reclaim lost MRR through engineered dunning sequences, network-level retries, and card-update orchestration.
Read brief02 / 04
Subscription Intelligence
Decision-grade analytics across MRR, churn cohorts, LTV and retention - unified from Stripe and beyond.
Read brief03 / 04
Pricing & Packaging
Strategic engagements that re-architect monetisation, plans and entitlements for compounding growth.
Read brief04 / 04
Risk & Compliance
PCI-aware design, fraud signal modelling and audit-ready controls for finance and revenue teams.
Read brief
London · 2026
The CollectQ engagement team
03 - The firm
A boutique by design.
Senior on every engagement.
We are deliberately small. Every engagement is led by a partner with at least fifteen years of operating experience inside subscription businesses - not a deck-builder, not an associate.
That is the only way the work compounds for our clients the way it has compounded for us.
Meet the partners04 - Industries
Sectors where recurring revenue is the business model.
Eight sectors. One discipline: the science of getting paid, reliably, at scale, for what you have already earned.
/01
Software & SaaS
/02
Digital Media
/03
Consumer Subscriptions
/04
Fintech & Insurance
/05
Education & Learning
/06
Health & Wellness
/07
Marketplaces
/08
Telecommunications
05 - Insights
Research, field notes & perspectives from our partners.
Field Note8 min read
Inside a 90-day dunning rebuild for a Series C consumer subscription.
Read
Perspective15 min read
Pricing in the age of intelligent retention: a new operating model.
Read
06 - Client voice
Loved by revenue teams.
What operators say after running CollectQ in production.
"
CollectQ recovered $42k in our first month. The automated dunning is a game-changer.
Sarah K.
VP of Finance, ScaleUp SaaS
"
We went from 3% involuntary churn to under 1%. The analytics alone are worth the price.
Michael R.
CEO, CloudMetrics
"
The Stripe integration took 5 minutes. Within a day we had full visibility into our failed payments.
Emma L.
Head of Revenue, DataFlow
07 - Process
Up and running in minutes.
Three simple steps to start recovering failed payments and compounding MRR.
01 / 03
Connect Stripe
Link your Stripe account in seconds with a restricted API key. Your data stays secure.
02 / 03
Monitor & Recover
We automatically detect failed payments and trigger smart recovery sequences.
03 / 03
Grow MRR
Watch your revenue grow as failed payments are recovered and churn is reduced.
06 - Engage